Installation and Hold
Is it suitable if I am renting?
Yes, that is our specialty. Our solutions attach without drilling and are designed to be removed cleanly. On fragile paint or wallpaper, test first on a discreet area.
Do adhesive fixings really hold?
Yes, provided they are applied to a smooth, clean, and dry surface, pressed firmly for 30 seconds, and then left for 24 hours before loading. Ideal on tiles, glass, metal, varnished wood and smooth surfaces. Avoid: plaster, wallpaper, fresh or chalky paint.
What if it doesn't hold?
"It Holds" Guarantee: if a fixing does not hold within 30 days of receipt, provided it was installed according to our instructions, we will refund the item. Simply send us a photo via the Contact page.
Delivery
What are the delivery times?
The actual delivery time for each product is displayed on its product page, below the purchase button: from 2 to 7 days for items shipped from France, and up to 7 to 13 days for those shipped from China. You will receive a tracking number by email as soon as the item is shipped. If your order contains several items, they may arrive in separate packages.
How much does delivery cost?
Tracked delivery is free throughout mainland France.
Returns and Guarantees
Can I return a product?
Yes: you have 14 days after receipt to change your mind (right of withdrawal), as well as a 30-day money-back guarantee after receipt, which is in addition to your legal guarantees. All terms and conditions are available in our return policy and our general terms and conditions of sale.
Discounts
Are there any discounts?
Yes: 10% off when you purchase 2 or more items, automatically applied at checkout.
Any other questions?
Write to us via the Contact page: we will respond in French within 24 to 48 business hours.